Return & Refund Policy
Last updated: October 2026
7-Day Damaged Transit Return Policy
Return requests must be submitted within 7 days of delivery. Returns and replacements are accepted strictly for products received in damaged condition or with seal breakage during transit.
Proof of Damage Required
Customers must provide clear photo and unboxing video proof showing the damaged parcel and bottle. Requests submitted after 7 days from delivery or for bottles that have already been opened or used are not eligible for returns or refunds due to hygiene and Ayurvedic safety protocols.
Refund Processing
Upon verification of transit damage by our support team, a replacement bottle is dispatched immediately or a 100% refund is initiated back to your original payment method (Bank/UPI/Card) within 3-5 business days.
Need help with an order?
Contact us directly via WhatsApp at +91 6282829394 or email care@zudima.com.